Education · Support & Maintenance
Student life / helpdesk
Instant answers 24/7
Answers questions on enrolment, grants and timetables and routes to the right office.
How it works
It reads
- Incoming tickets
- Knowledge base
The agent
Student life / helpdeskInstant answers 24/7Powered by Dust
Connects to your tools
It delivers
- Suggested replies
- Qualified escalations
From pilot to production
- 01DiagnoseWe map the workflow, the data and the target metric - no generic template.
- 02Wire & iterateThe agent is connected to your real tools and refined with the people who use it.
- 03Measure & scaleAdoption is measured on real data, then the agent moves to production.